Location: Boston, Massachusetts, United States
Remote Opportunity: 1
Requisition Number: 3364
Position Title: Intern
JOB SUMMARY: The CX and Marketing Intern will be responsible for supporting the Customer Experience Office and Marketing. This role will develop, monitor and report on key marketing success metrics, assist with customer research and digital solutions. Additionally, this role will provide project management support for elements of key initiatives in DentaQuest’s P&L-based marketing plans including collateral, events, email, and digital. In this role, you must be detail-oriented and have strong analytical skills, plus the ability to communicate effectively. PRIMARY JOB RESPONSIBILITIES: • This role will assist in developing, monitoring and reporting on key marketing success metrics • Learn to program simple surveys using Qualtrics market research platform • Assist with survey analysis and reporting • Project manage the launch of new mobile solutions in key states • Update and maintain marketing calendar for each line of business • Assist with the planning and execution of member content materials review JOB QUALIFICATIONS: Required: • Pursuing a bachelor’s degree in business, marketing, economics or a related field and building a strong academic record (minimum 3.0 GPA) • Ability to take direction and multi-task • Outstanding leadership experience in school • Very strong interest in health insurance, customer experience and marketing. • Must be able to communicate effectively (oral and written). • A very flexible self-starter • Attention to detail • Proficient in using MS office and other business management tools Preferred: • Experience with Social Media Analytics, Customer Experience software and design PHYSICAL DEMANDS: • Requires overall light physical effort (up to 25lbs.) • Manual dexterity and sitting is required in carrying out position own position responsibilities (i.e. use of personal computer) • Ability to travel or move about within and outside serviced facilities required • Works primarily in either a private or shared office environment The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform this position. ** In accordance with DentaQuest’s Compliance Plan, employee must conduct DQ business in accordance with applicable laws, regulations, professional standards and ethical standards and report potential compliance or ethical issues to manager or DQ’s Compliance Officer. ** DentaQuest’s Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please see Human Resources for additional information regarding this Program
Community / Marketing Title: Marketing Intern
At DentaQuest, we believe that everyone should live life free of dental disease. As a purpose-driven, double bottom line company that is improving oral health for everyone, we are transforming the oral health system – from the way we provide care and pay for it, to how we talk about it and prioritize it in our policies and communities.
Meaningful change requires a revolution in oral health. We are redefining what it means to prevent disease and provide better access to care for everyone. We are going beyond the dental chair to reshape the oral health system, addressing total health and the social and cultural factors that impact it.
To make this revolution a reality, we harness our unique reach and insights to advance policy, financing, care, and the community. That means solving problems in a flexible and efficient way, testing and trialing to create new solutions and delivering measurable outcomes for the people we serve.
The people of DentaQuest have a common purpose, and we work together with passion, perseverance and focus to achieve a nation where no child suffers from the pain of tooth decay. Where adults keep all their teeth for their entire lives. Where every person has access to quality dental care.
Location_formattedLocationLong: Boston, Massachusetts US
CountryEEOText_Description: Equal Employment Opportunity Statement: DentaQuest is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.